VETCOMM US (“VETCOMM,” “we,” “us”) follows the Federal Trade Commission’s rules on advertising, endorsements, and testimonials, including the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising. This page explains how we present results, testimonials, and partnerships on our website and in our ads.
VETCOMM is a private company that helps veterans prepare and organize their VA disability claims. We are not affiliated with, endorsed by, or acting on behalf of the U.S. Department of Veterans Affairs. The VA alone decides every claim, rating, and benefit amount. For more about our services and their limits, please see our Terms and Conditions and Earnings Disclaimer.
Every veteran’s situation is different. Service history, medical evidence, current ratings, and VA decisions all affect the outcome, and we cannot promise any specific rating, benefit amount, or timeline. Examples we share, including dollar amounts, rating increases, timelines, and our “Live VETCOMM Wins,” show individual results and are not typical or guaranteed outcomes.
When we state a success rate, it refers only to veterans who fully complete our process and follow all recommended steps.
Testimonials on our website and in our ads come from real clients describing their own experiences. They reflect individual results, not what every client should expect.
Some people who talk about VETCOMM may have a connection to us that could affect how you view what they say. This includes spokespeople or public figures who are paid or receive services, employees, and partners in our affiliate and referral programs who may earn a commission when someone they refer becomes a client. When that kind of connection exists, we disclose it clearly in or near the endorsement.
Our fees and payment options are listed on our Pricing page. Our money-back guarantee comes with specific conditions, which are explained in full on our Pricing and FAQ pages.
If you think anything on our website or in our ads is unclear or misleading, please contact us at cu*************@*****mm.us or (760) 309-7100, or write to us at 12481 High Bluff Drive, #340, San Diego, CA 92130.
Last updated: September 28, 2026
VETCOMM offers a Money-Back Guarantee for veterans who follow the full process as outlined. When you sign up, you agree to allow us two attempts to help you secure at least a 10% VA rating. To remain eligible for a refund, you must attend all scheduled appointments with our team and complete your VA-requested C&P exams.
If your first VETCOMM-assisted claim results in a total VA rating increase of 10% or more, the goal of the course has been achieved and the guarantee is fulfilled. No refund is issued.
If your first claim does not lead to a 10% total increase, VETCOMM will assist you in filing a second claim.
If the second claim results in a 10% or greater increase, the goal has been achieved and the guarantee is fulfilled.
If your second claim also does not result in a 10% total increase, you have two options:
Request a full refund
Proceed with a third filing and waive your right to a refund
Filing a third claim fulfills the guarantee obligation, regardless of outcome. Many veterans require multiple filings due to documentation challenges or individual circumstances that affect how the VA awards ratings. While we assist in the process, approval decisions are made solely by the VA.
There are a few situations where the Guarantee Refund Policy does not apply:
Veterans with a 90% Total Disability Rating:
Due to how the VA calculates ratings, increasing from 90% to 100% is very difficult. VETCOMM will still assist with up to three (3) VETCOMM-assisted claims, but no refund will be issued if a 10% total increase is not awarded.
Veterans with an Other Than Honorable (OTH) Discharge:
Veterans with an OTH discharge can still file claims with VETCOMM. However, because of additional VA restrictions, we will assist with up to two (2) VETCOMM-assisted claims, and no refund will be issued if a 10% total increase is not awarded.