Stories from Those We Serve

VETCOMM offers a Money-Back Guarantee for veterans who follow the full process as outlined. When you sign up, you agree to allow us two attempts to help you secure at least a 10% VA rating. To remain eligible for a refund, you must attend all scheduled appointments with our team and complete your VA-requested C&P exams.

If your first VETCOMM-assisted claim results in a total VA rating increase of 10% or more, the goal of the course has been achieved and the guarantee is fulfilled. No refund is issued.

If your first claim does not lead to a 10% total increase, VETCOMM will assist you in filing a second claim.
If the second claim results in a 10% or greater increase, the goal has been achieved and the guarantee is fulfilled.

If your second claim also does not result in a 10% total increase, you have two options:

1. Request a full refund

2. Proceed with a third filing and waive your right to a refund

Filing a third claim fulfills the guarantee obligation, regardless of outcome. Many veterans require multiple filings due to documentation challenges or individual circumstances that affect how the VA awards ratings. While we assist in the process, approval decisions are made solely by the VA.

There are a few situations where the Guarantee Refund Policy does not apply:

• Veterans with a 90% Total Disability Rating:
  Due to how the VA calculates ratings, increasing from 90% to 100% is very difficult. VETCOMM will still assist with up to three (3) VETCOMM-assisted claims, but no refund will be issued if a 10% total increase is not awarded.

• Veterans with an Other Than Honorable (OTH) Discharge:
  Veterans with an OTH discharge can still file claims with VETCOMM. However, because of additional VA restrictions, we will assist with up to two (2) VETCOMM-assisted claims, and no refund will be issued if a 10% total increase is not awarded.