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We will review each round of claims and make a plan of attack and begin again, we don’t give up!
If your claim has been denied, click here to schedule a claim review:
You get $100 per referral as long as they do the one time payment of $997
Sign in to VA.gov, go to “check all claims and appeals”, and click the details of the current open claim.
The 1st tab shows the current status and where the VA is at in processing their claim
To see the conditions filed, click the 3rd tab. (there will be a list of everything filed)
To see statements or medical records uploaded, click the 2nd tab called “files” (There will be a list of everything uploaded but we can’t open or read them)
Send in a picture of the screen if you want further help deciphering what you see.
VA.gov does not show statements after we submit the claim, so every Claims Advisor copies the statements made into the veteran’s profile in the “Disability Workbook”. Those statements can be emailed to the veteran
When you get a letter before you call or text us, look at the Letter Section of the FAQs, because likely what the letter means is clearly stated… Please start here first.
Send a picture to (Customer Service) 1-760-309-7100 or a PDF to CustomerService@vetcomm.us.
The letter may be a form letter acknowledging the veteran’s claim with no action needed.
Fill it out! This is the MEP and they are very straightforward forms about your condition. Fill out the information about your period of service and check the boxes that apply to your service, job, and condition we are filing for. For the “onset” date, put the earliest date you remember starting to have an issue while in service.
If you have additional questions, contact at 1-760-309-7100 or CustomerService@vetcomm.us.
It typically takes 2-4 weeks to get scheduled, but it can take longer if the VA is backed up, so just hold tight – it’s hurry up & wait time!
Since we are waiting on the VA to send the veteran’s info to the vendors and the vendor to reach out and schedule, there really isn’t anything we can do to expedite this process but the veteran can check on the status.
If they have been emailed by one of those vendors to set up an online profile, definitely do that and there will be a number on that page you can call (since they’ll be the ones setting up the exams this is the more direct option)
They can also call the number at the bottom of VA.gov (800-698-2411) and let them know you filed a claim for compensation but haven’t had your C&P exams scheduled yet, and ask for an update/when that will happen.
Be able to login to VA.gov and have that login information ready to give to your claims advisor. This is the most important as not having access will require the appointment to be rescheduled. In order to facilitate the quickest appointment, the claims advisor will share their own screen while on Zoom and then either give the veteran remote control access to type their information in OR the veteran can dictate and the claims advisor can type it in.
The veteran should have an idea of what they may want to claim as well as any notes from the courses or workbook handy. The claims advisor will make suggestions during the appointment as well as advise on strategy, but this needs to be a 2-way conversation.
Records: This is not mandatory but is helpful. If the veteran has any private medical records to support the conditions we are claiming, these are very important as the VA will not have access to them unless we upload them. The VA will request the veteran’s service record, but if the veteran has a copy themselves and knows they have complaints or treatments recorded we can upload them and use that to support their claimed conditions. By uploading them ourselves, the claim will go faster because the VA won’t have to request the records and wait for them to arrive to review.
In short, probably not. There are a few reasons the VA will expedite claims; terminal illness and homelessness for example, and that will be addressed during the claim filing. Aside from that, we can control how quickly we get the claim filed and the package we present to the VA (medical records so they don’t have to request them, etc) to ensure we’ve given them everything they need, but we cannot control how quickly they process everything.
Send a picture of the decision letter to (Customer Service) 1-760-309-7100 or a PDF to CustomerService@vetcomm.us and you will get scheduled for a review and strategy meeting for your next claim round.
To add dependents (spouse or children), follow this link and fill out the corresponding paperwork. https://www.va.gov/view-change-dependents/
Every claim takes a different amount of time, it varies based on when we submitted it, how complicated it was, and for the most part the VA’s own backlog or workload
We recommend showing some patience at this time as there is no rushing them, for the average claim it takes 90-120 days on average.
The silver lining is that you are stacking up backpay while we wait.
In some cases yes you will. We usually use these on re-ratings, second claims, and for instances where there is no evidence from service.
In the case of the nexus letter, these are very expensive and we would recommend a DBQ as it is easier for the VA to read and process, and more doctors, even your own can easily fill the forms.
find the correct form for the disability you have and either send the link to your provider or print it and bring it to your doctor. Scroll down the page you will see the list of DBQ forms.
The pact act is filed no differently than a regular claim. We will file this claim and the supporting evidence as we do all other claims.
for info on Pact Act-specific claims and Pact Act eras and regions click here: https://www.va.gov/resources/the-pact-act-and-your-va-benefits/
We as a best practice wait until your claims have “settled”. This means we would like to see them finalize and then go another round.
WHY? Because the VA wants to deny claims and when they see you coming for more they will start to look closer at what we submit and you will get less % on each, trust the process, we have a method that works thousands of times.
We think you should exhaust trying for true 100% as it comes with more benefits, of course, we will help you file UI if we cannot reach 100%.
https://www.benefits.va.gov/compensation/dbq_publicdbqs.asp
https://www.va.gov/records/get-military-service-records/
Send a picture to (Customer Service) 1-760-309-7100 or a PDF to CustomerService@vetcomm.us.
Send a picture to (Customer Service) 1-760-309-7100 or a PDF to CustomerService@vetcomm.us.
Send a picture to (Customer Service)1-760-309-7100 or a PDF to CustomerService@vetcomm.us.
VA letters requiring No Action; it is Informational Only: This is one example of an update or acknowledgment letter that you do not have to contact VETCOMM about.
This is solely a confirmation letter. Intents and claims are filed during the same appt. If the veteran needs a separate appointment because the claim wasn’t able to be submitted, it will be in the profile notes.
If you have no additional evidence, disregard this letter.
VETCOMM offers a Money-Back Guarantee for veterans who follow the full process as outlined. When you sign up, you agree to allow us two attempts to help you secure at least a 10% VA rating. To remain eligible for a refund, you must attend all scheduled appointments with our team and complete your VA-requested C&P exams.
If your first VETCOMM-assisted claim results in a total VA rating increase of 10% or more, the goal of the course has been achieved and the guarantee is fulfilled. No refund is issued.
If your first claim does not lead to a 10% total increase, VETCOMM will assist you in filing a second claim.
If the second claim results in a 10% or greater increase, the goal has been achieved and the guarantee is fulfilled.
If your second claim also does not result in a 10% total increase, you have two options:
Request a full refund
Proceed with a third filing and waive your right to a refund
Filing a third claim fulfills the guarantee obligation, regardless of outcome. Many veterans require multiple filings due to documentation challenges or individual circumstances that affect how the VA awards ratings. While we assist in the process, approval decisions are made solely by the VA.
There are a few situations where the Guarantee Refund Policy does not apply:
Veterans with a 90% Total Disability Rating:
Due to how the VA calculates ratings, increasing from 90% to 100% is very difficult. VETCOMM will still assist with up to three (3) VETCOMM-assisted claims, but no refund will be issued if a 10% total increase is not awarded.
Veterans with an Other Than Honorable (OTH) Discharge:
Veterans with an OTH discharge can still file claims with VETCOMM. However, because of additional VA restrictions, we will assist with up to two (2) VETCOMM-assisted claims, and no refund will be issued if a 10% total increase is not awarded.